1. Introduction
CSR Janitorial Services (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at csrjanitorialservice.com or contact us to inquire about or purchase our janitorial and commercial cleaning services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.
2. Information We Collect
We may collect the following categories of information:
a) Information You Provide Directly
- Full name
- Business name and address
- Email address
- Phone number
- Service inquiry details and messages submitted through contact or quote forms
b) Information Collected Automatically
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Pages viewed and time spent on the site
- Referring URL
- Device type and operating system
c) Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to improve your browsing experience and analyze site traffic. You may disable cookies through your browser settings; however, some site features may not function properly as a result.
3. How We Use Your Information
We use the information we collect to:
- Respond to your service inquiries and quote requests
- Schedule and fulfill janitorial and cleaning services
- Send appointment confirmations or service-related communications
- Improve our website and customer experience
- Comply with applicable laws and regulations
- Prevent fraudulent or unauthorized activity
We do not use your information for automated decision-making or profiling.
4. How We Share Your Information
We do not sell, rent, or trade your personal information. We may share your information only in the following limited circumstances:
- Service Providers: Trusted third-party vendors who assist us in operating our website or conducting business (e.g., scheduling tools, email platforms), subject to confidentiality agreements
- Legal Compliance: When required by law, court order, or government authority
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the successor entity
5. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, and resolve any disputes. When no longer needed, your information is securely deleted or anonymized.
6. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request that we delete your personal information
- Opt-Out: Unsubscribe from any marketing communications at any time
California Residents: Under the California Consumer Privacy Act (CCPA), you have the right to know what personal information we collect, request deletion, and opt out of any sale of personal information. We do not sell personal information.
To exercise any of these rights, please contact us at the information provided in Section 9.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
9. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:
CSR Janitorial Services
Santa Ana, California
📞 (949) 596-6407
🌐 csrjanitorialservice.com
10. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. When we do, we will revise the “Last Updated” date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.
Your continued use of our website following any changes constitutes your acceptance of the revised Privacy Policy.
